Chatbots can save hours — or annoy every customer who meets them. Ask these before you pay anyone, including us.
- Can I see it answer a real question from my business? Not a generic demo — your prices, your timings.
- What happens when it doesn't know? It should pass the chat to you, not invent an answer.
- Can I take over a chat at any time? You should be able to jump in from your own phone.
- Which languages and spellings does it handle? Your customers write Hinglish, short forms and voice notes. Test with those.
- What are all the costs? Setup, the monthly fee, and Meta's own message charges — get them in writing.
- Where is my customers' data stored, and who can see it? You should get a clear, simple answer.
- How do I cancel, and what happens to my number? No long lock-ins; your business number should stay yours.
If a seller can't answer these simply, keep looking. If you'd like us to answer them for your business, send us a message — we'll show you a demo with your own details.